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  1. Apartment Therapy's Bazaar
  2. Troubleshooting

Troubleshooting

Experiencing an issue? We've laid out our expert help here.

Search

  • Why isn't my listing showing up in searches?

Login and Password

  • Why can't I join with my email address?
  • Why is my password not accepted when creating a new account?
  • Why can't I log in with my email address or password?
  • Why can't I log in using my Facebook/Twitter/Google account?

Account Status

  • Why was my account blocked/blacklisted?

Settings

  • How do I change my Store location?
  • Why can't I personalize my Store's URL?
  • Why is my exact address showing up on my listings?

Corner and Listings

  • Why is my Store background image blurry or cut off?
  • Why can't I contact the Seller on a listing?

Publishing Listings

  • Why can't I publish a listing?
  • How do I adjust the listing thumbnail image?

Messages and Inbox

  • Why is my inbox not showing a message?

Alerts and Notifications

  • Where is my Password Reset email?

Mobile App

  • How do I allow access to my location, camera or photos for the Bazaar app?
  • How do I set up push notifications for the app?
Apartment Therapy's Bazaar